AR Case Manager (Buckhannon)
Responsibilities and Essential Duties:
oAccepts newly assigned cases in which the diagnostic intake has been completed by a licensed provider.
oCompletes case management assessment on all patients entering caseload.
oDevelops appropriate treatment/service plans with patients to implement appropriate services and develop effective alliances with patients.
oProvides ongoing support and/or case management functions according to the problems, needs, and strategies identified within the treatment plan to help the patient achieve the stated goals and objectives.
oProvides face-to-face reviews with patients and/or relevant staff on a regular basis, the progress made in achieving treatment goals so that the treatment plan can be modified as necessary to ensure that the goals and objectives have been achieved.
The treating provider and treatment plan will determine the frequency of reviews.
oDocuments all contacts on a timely basis, including face-to-face interviews, meetings with treatment providers, maintains case records in accordance with regulatory standards and requirements.
oAssists the patients in obtaining appointments with external providers and facilitating patient use of community services.
Qualifications/Requirements/Skills:
oLicense & Certifications - None required.
oWorking knowledge of the nature of serious mental illness and addiction and related treatment modalities.
oKnowledge of interventions and techniques and different types of assessments and their uses in treatment planning.
oKnowledge of clients' rights, local community resources, patient record documentation requirements, and patient treatment plan development and implementation.
oDemonstrated ability to interview and assess patients, using appropriate assessment tools, and observe, record, and report on an individual's functioning.
oAbility to read and understand assessments, evaluations, observations, and use in developing treatment plans.
oAbility to establish effective working relationships with staff and relevant community organizations and interact positively with patients and their families.
oAbility to work independently, as well as collaborate with multi-disciplinary teams and health care providers.
oMust demonstrate excellent interpersonal communication skills and the ability to engage with varying patient populations.
oMust be flexible and adaptable to change.
oMust have strong analytical, organizational, and time management skills.
oMust be able to work with little supervision while handling numerous projects at once.
oMust be able to effectively use electronic health records (EHR) to document patient interactions, progress, and other relevant information.
o Refers patients to community resources as needed.
o Establishes and maintains relationships with identified service providers.
o Ensures that referrals are completed promptly.
oMaintains ongoing tracking and appropriate documentation on referral tracking.
o Communicates with the treatment team any issues or any need for further follow-up.
o Contacts the patient and/or family member regarding any pending referrals and/or diagnostic testing.
o Sends appropriate notifications, reminders, and letters to patients communicating referral status.
o Reviews details and expectations about the referral with patients.
o Ensures the patient's electronic health record is up to date with information on specialist consults, including documentation of scheduled appointments, results from specialists, and treatment recommendations.
oMeets regularly with immediate supervisor to enhance professional growth, review case management activities, and address administrative issues.
oMaintains close communication with the treatment team and support staff regarding medication compliance, side effects of medication, and medication changes and alerts these staff members to any changes in the patient which may suggest the need for intervention.
oParticipates in regular interdisciplinary staff meetings held at position location.
oOther projects and duties as assigned.
oSupports the Mission, Values, and Vision of Community Care of West Virginia (CCWV) and the facility.
Education/Qualifications/
Experience:
oPossesses a combination of behavioral health work experience or relevant education and training, which indicates possession of knowledge, skills, and abilities to perform essential job duties.
oBachelor's degree in social work, psychology, or human services-related field is required.
oTwo (2) years of experience in a healthcare setting, preferably behavioral health or substance abuse.
oExperience working directly with individuals who have substance use disorders is highly preferred.
oExperience with Medicare and Medicaid population, insurance providers, and telephonic engagement.
oExperience in working with an underserved population preferred.
Great Benefits Paid Time Off (PTO) Paid Holidays Extended Sick Pay (ESP) Medical Health Insurance and Prescription Coverage Basic Life Insurance for Employee and Family Short-Term Disability Long-Term Disability 401(k) Voluntary Contribution Plan Health Reimbursement Account Continuing Medical Education Employee Elected Voluntary Coverage for Employee and Family Life Insurance, Dental, Vision, Flexible Spending Account, Dependent Spending Account Recommended Skills Administration Analytical Assessments Behavioral Medicine Case Management Interpersonal Communications Estimated Salary: $20 to $28 per hour based on qualifications.
oAccepts newly assigned cases in which the diagnostic intake has been completed by a licensed provider.
oCompletes case management assessment on all patients entering caseload.
oDevelops appropriate treatment/service plans with patients to implement appropriate services and develop effective alliances with patients.
oProvides ongoing support and/or case management functions according to the problems, needs, and strategies identified within the treatment plan to help the patient achieve the stated goals and objectives.
oProvides face-to-face reviews with patients and/or relevant staff on a regular basis, the progress made in achieving treatment goals so that the treatment plan can be modified as necessary to ensure that the goals and objectives have been achieved.
The treating provider and treatment plan will determine the frequency of reviews.
oDocuments all contacts on a timely basis, including face-to-face interviews, meetings with treatment providers, maintains case records in accordance with regulatory standards and requirements.
oAssists the patients in obtaining appointments with external providers and facilitating patient use of community services.
Qualifications/Requirements/Skills:
oLicense & Certifications - None required.
oWorking knowledge of the nature of serious mental illness and addiction and related treatment modalities.
oKnowledge of interventions and techniques and different types of assessments and their uses in treatment planning.
oKnowledge of clients' rights, local community resources, patient record documentation requirements, and patient treatment plan development and implementation.
oDemonstrated ability to interview and assess patients, using appropriate assessment tools, and observe, record, and report on an individual's functioning.
oAbility to read and understand assessments, evaluations, observations, and use in developing treatment plans.
oAbility to establish effective working relationships with staff and relevant community organizations and interact positively with patients and their families.
oAbility to work independently, as well as collaborate with multi-disciplinary teams and health care providers.
oMust demonstrate excellent interpersonal communication skills and the ability to engage with varying patient populations.
oMust be flexible and adaptable to change.
oMust have strong analytical, organizational, and time management skills.
oMust be able to work with little supervision while handling numerous projects at once.
oMust be able to effectively use electronic health records (EHR) to document patient interactions, progress, and other relevant information.
o Refers patients to community resources as needed.
o Establishes and maintains relationships with identified service providers.
o Ensures that referrals are completed promptly.
oMaintains ongoing tracking and appropriate documentation on referral tracking.
o Communicates with the treatment team any issues or any need for further follow-up.
o Contacts the patient and/or family member regarding any pending referrals and/or diagnostic testing.
o Sends appropriate notifications, reminders, and letters to patients communicating referral status.
o Reviews details and expectations about the referral with patients.
o Ensures the patient's electronic health record is up to date with information on specialist consults, including documentation of scheduled appointments, results from specialists, and treatment recommendations.
oMeets regularly with immediate supervisor to enhance professional growth, review case management activities, and address administrative issues.
oMaintains close communication with the treatment team and support staff regarding medication compliance, side effects of medication, and medication changes and alerts these staff members to any changes in the patient which may suggest the need for intervention.
oParticipates in regular interdisciplinary staff meetings held at position location.
oOther projects and duties as assigned.
oSupports the Mission, Values, and Vision of Community Care of West Virginia (CCWV) and the facility.
Education/Qualifications/
Experience:
oPossesses a combination of behavioral health work experience or relevant education and training, which indicates possession of knowledge, skills, and abilities to perform essential job duties.
oBachelor's degree in social work, psychology, or human services-related field is required.
oTwo (2) years of experience in a healthcare setting, preferably behavioral health or substance abuse.
oExperience working directly with individuals who have substance use disorders is highly preferred.
oExperience with Medicare and Medicaid population, insurance providers, and telephonic engagement.
oExperience in working with an underserved population preferred.
Great Benefits Paid Time Off (PTO) Paid Holidays Extended Sick Pay (ESP) Medical Health Insurance and Prescription Coverage Basic Life Insurance for Employee and Family Short-Term Disability Long-Term Disability 401(k) Voluntary Contribution Plan Health Reimbursement Account Continuing Medical Education Employee Elected Voluntary Coverage for Employee and Family Life Insurance, Dental, Vision, Flexible Spending Account, Dependent Spending Account Recommended Skills Administration Analytical Assessments Behavioral Medicine Case Management Interpersonal Communications Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
